Privacy Policy

Effective Date: January 1, 2024

Welcome to our wooden gazebo manufacturing website. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you visit our website or engage with our services for custom wooden gazebo construction.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you request quotes, contact us for consultations, or subscribe to our newsletter. This may include:

Full name and contact details
Email address and phone number
Property address for gazebo installation
Project specifications and preferences
Payment information for transactions
Communication records and correspondence

Automatically Collected Information

When you visit our website, we automatically collect certain technical information through cookies and similar technologies:

IP address and geographic location
Browser type and version information
Device characteristics and operating system
Website usage patterns and navigation behavior
Referral sources and search terms used
Time stamps and session duration

How We Use Your Information

Primary Purpose: We use your personal information primarily to provide you with exceptional wooden gazebo manufacturing services, including design consultation, project planning, construction, and customer support.

Specifically, we use your information to:

Process and respond to your inquiries and quote requests
Design and manufacture custom wooden gazebos according to your specifications
Schedule consultations, measurements, and installation appointments
Process payments and maintain transaction records
Provide ongoing customer support and warranty services
Send project updates and completion notifications
Improve our website functionality and user experience
Comply with legal obligations and industry standards

Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

With trusted contractors and suppliers necessary for gazebo construction
With payment processors for secure transaction handling
With delivery and installation teams for project completion
When required by law, court order, or government regulation
To protect our rights, property, or safety, or that of others
In connection with a business transfer or acquisition

Your Rights Under GDPR

If you are located in the European Union, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR):

Right of Access: Request copies of your personal data
Right of Rectification: Correct inaccurate or incomplete information
Right of Erasure: Request deletion of your personal data
Right of Portability: Transfer your data to another service
Right to Object: Object to processing of your personal data
Right to Restriction: Limit how we use your personal data

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

SSL encryption for all data transmission
Secure servers with regular security updates
Access controls and employee training programs
Regular security audits and vulnerability assessments
Backup systems and disaster recovery procedures
Compliance with industry security standards

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information is typically retained for warranty purposes and legal compliance requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

Questions or Concerns? If you have any questions about this Privacy Policy or our data practices, please don't hesitate to reach out to us. We are committed to addressing your privacy concerns promptly and transparently.